FAQ
When will I receive my letter each month?
When will I be billed?
American Heritage Adventure Letter:
Our adventure letter subscription "month" runs consecutively with the calendar month. You will be billed on the 1st of the month depending on your subscription type, month-to-month subscribers will be billed every month whereas other subscription types will be billed at fixed intervals depending on the subscription length.. The monthly letters will be mailed around the 10th-15th of the month. If you subscribe any time during the month, your first letter will be the current month's letter.
Heritage Letter:
Our US history-based letter subscription "month" runs the 15th of one month to the 14th of the next. You will be billed on the 15th of the month depending on your subscription type, month-to-month subscribers will be billed every month whereas other subscription types will be billed at fixed intervals depending on the subscription length. The monthly letters will be mailed around the 25th of the month. If you subscribe any time between the 15th of one month and the 14th of the next, your first letter will be the current month's letter.
American Patriots Collection:
This specially curated collection of our most patriotic and most popular Heritage Letters of all time is only offered as a prepaid subscription and does not autorenew after your last letter. Your monthly letter will be mailed around the 10-15th of each month.
What is the difference between Heritage Letter and American Heritage Adventure?
We're so glad you asked!
Our Heritage Letter monthly subscription focuses on American historical figures who have played a significant role in our country's amazing history. They include authentic, historical portraits, historic artifacts, original signatures where possible, and a living history interpreter-style letter written as if from the actual person.
Our American Heritage Adventure Letters focus on amazing travel to locations across the US. They feature National Parks, historic locations, and other locations of great interest throughout the US and include a double-sided letter with hand-drawn artwork and a souvenir postcard.
Do you offer discounts?
Yes! Our 3, 6, and 12 month prepaid subscriptions as well as gift subscriptions are offered at a discount from our monthly subscription price.
Do you offer gift subscriptions?
Yes! We offer 3, 6, and 12 month gift subscriptions, all at a discounted price from our monthly subscription price. Gift subscriptions will not auto-renew. You can find our gift subscriptions here
Who are your letters for?
Anyone can enjoy our Heritage Letter and American Heritage Adventure Mail Clubs: US history & travel enthusiasts, families, homeschoolers of all ages, school classes, even grandma and grandpa! Our letters are perfect for anyone interested in learning more about US history or travel no matter their age!
Do you mail internationally?
Due to the USA forward nature of our mail clubs we are not mailing internatoinally at this time.
Charter School Friendly!
Our letters are considered to be non-religious in nature, so they are a wonderful option for Charter School students. While some of the heroes and heroines we feature in our Heritage Letters led lives of tremendous faith, we do not emphasize that portion of their lives in our letters. We prefer to leave it up to each individual family to determine what, if any aspects, of a given person's religious views to emphasize.
Heritage Letter is currently an approved vendor for the following:
- Oklahoma Epic Charter Schools
- California: Heartland Charter Schools & Sequoia Grove
- Currently pursuing agreements for states that use Class Wallet (please reach out to check status)
- Need us to work with your charter? Please reach out to us or have your charter reach out depending on how your charter works with vendors.
How do I log in to my account to make changes?
Skip the hassle of remembering passwords. Go to manage subscriptions and enter the email address associated with your account, and we’ll send a one time login link to your inbox. Once you're in your account, you can make changes to it including updating your address or credit card information, extending or cancelling your subscription, skipping a month, and more. If you need help with any of these changes please email us at info (@) heritageletter.com and we'll be happy to help
Refund Policy
We do not offer refunds or exchanges for our physical or digital products. If you are unhappy with our products in any way, please email us at info (at) heritageletter.com
More questions???
Please feel free to contact us with any questions not addressed here via our contact form or directly at info (at) heritageletter.com